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  • Solutions
      • Network Managers – Helps streamline networks, improves efficiency.

      • Educators – Teach from anywhere in the world.

      • Safeguarding Staff – Cloud-based safeguarding module aids.
      • Multi-Academy Trusts – Designed for multiple schools

      • Home – Helps you protect your family.

      • Corporate – Streamline your business.
  • Products
      • Class Cloud – Monitor and teach without distraction.

      • Safeguard Cloud – Offering unprecedented safeguarding capabilities.

      • Network Cloud – Monitor and Manage your IT estate with ease.

      • Enterprise Cloud – All of our powerful features in one bundle.
      • Asset Cloud – Monitor and manage your devices.

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      • Assisted Monitoring – Student monitoring solution.
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      • Service Desk – Providing top notch technical support to your users.
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A DEDICATED SAFEGUARDING SERVICE FOR SCHOOLS

Assisted Monitoring

A monitoring service which works hand in hand with Senso’s safeguarding software to monitor students’ behaviour, identify and alert you to serious issues, whilst offering support to help resolve them.

Working in partnership with...

Senso working in partnership with SWGfL

 
Assisted Monitoring

Introducing Assisted Monitoring

AN OVERVIEW
Assisted monitoring is a service that monitors students’ activity on their devices. It works alongside Senso’s safeguarding software where the assisted monitoring team will identify and notify you of any issues.
FULLY TRAINED TEAM
Get help and support from fully trained online safety experts. The assisted monitoring team are dedicated to safeguarding your students and offer advice to help you respond to and resolve any issues.

BOOK A DEMO

Device Monitoring Solution

What is Assisted Monitoring?

Monitoring Classroom Devices

MONITOR

The assisted monitoring service provides your school with online safety experts who monitor Senso’s safeguarding software on your students’ devices.

Safeguarding and Monitoring Software

IDENTIFY

The assisted monitoring experts will identify any serious issues regarding a students’ online activity through Senso’s safeguarding software.

Senso Assisted Monitoring

ALERTS

You’ll be alerted to any serious issues that need your attention by the assisted monitoring experts, allowing you to deal with the issues at hand.

Device Assisted Monitoring

SUPPORT

If you require support and advice on any issues highlighted, the experienced and fully trained assisted monitoring team are on hand to help you resolve them.

Senso's partnership with SWGfL

Our Partnership with SWGfL

RELIABLE ASSISTED MONITORING SERVICE
At Senso, we are proud to be partnered with SWGfL to bring you a reliable Assisted Monitoring Service which works hand in hand with Senso’s Safeguard Cloud software to monitor student’s behaviour whilst also providing schools with an online safety expert.

 

WHO ARE SWGfL?
South West Grid for Learning (SWGfL) is a not-for-profit charity based in the south west of the UK. Their work over the past two decades has brought online safety awareness towards a global audience, working to ensure everyone can benefit from technology free from harm. SWGfL’s work has seen ground-breaking steps towards protecting victims of online harm as well as advising schools, public bodies and world-leading industries around correct practice and policy around keeping children and young people safe online.

Part of their ongoing work involves delivering accessible information that is relevant and keeps you up to date on the latest trends within the field of online safety. They host three helplines, the Professionals Online Safety Helpline, Report Harmful Content and the Revenge Porn Helpline.

Keeping Children Safe Online

“Our team of experts are there to equip individuals with the tools and knowledge to help keep children and young people safe online.”

“We want to bring online safety to the forefront of public attention and show why it must be prioritised through all walks of life. Some of our most well-known products and services have opened up active conversations around online safety and encouraged schools and professionals to address where they may be falling short.

We have developed innovative tools and resources to help support professionals with keeping children and young people safe online. Some of our services have won prestigious awards including a BETT award and a Best Education Service award.”

Senso working in partnership with SWGfL

Senso Providing Schools with Support

Supporting Schools

“Providing help and guidance.

I have been working with SWGfL as well as supporting schools for in excess of 7 years. Half of this time has included working alongside and supporting Safeguarding Leads in monitoring students’ online behaviour, identifying trends and in addition providing help and guidance in managing any issues that may arise.
 
It is fantastic to have been partnering with Senso since 2021, working alongside a team who are also extremely passionate in ensuring children are kept safe online.”

Claire Hayden | Customer Support and Operations Manager | SWGfL

SWGfL strap high quality

How Does Assisted Monitoring Work?

Level of Support   Identification / notification
of Urgent / Critical alerts
  Review of all alerts to
remove false positives
  Weekly summary
report
Level of Support:
Urgent / Critical Incidents
Urgent / Critical alerts

 
 
 
Level of Support:
Full Triage
Full Triage      

Urgent / Critical Process

Urgent / Critical violations are ONLY reviewed by SASMS team and regraded to:

False Positive arrow

False Positive

No further action is required.

Investigating arrow

Investigating

School to review and action as necessary. School to implement regular review process.

Needs Immediate Attention arrow

Needs Immediate
Attention

Notification email / call to school. These are immediate threats of harm / threat to life.

 
Helpline arrow

Helpline

SASMS team / POSH helpline available to provide further direction and assistance as needed.

False Positive arrow
False Positive    OR
No further action is required.
Investigating    OR
School to review and action as necessary. School to implement regular review process.
Needs Immediate Attention
Notification email / call to school. These are immediate threats of harm / threat to life.
 
Helpline arrow

Helpline

SASMS team / POSH helpline available to provide further direction and assistance as needed.

Full Triage Process

All violations are reviewed by SASMS team and regraded to:

False Positive arrow

False Positive

No further action is required.

Investigating arrow

Investigating

School to review and action as necessary. School to implement regular review process.

 
Investigating arrow

Weekly Report

SASMS to provide weekly report detailing all investigating / needs immediate attention and resolved violations to appointed contacts.

Needs Immediate Attention arrow

Needs Immediate
Attention

Notification email / call to school. These are immediate threats of harm / threat to life.

 
Helpline arrow

Helpline

SASMS team / POSH helpline available to provide further direction and assistance as needed.

False Positive arrow
False Positive    OR
No further action is required.
Investigating    OR
School to review and action as necessary. School to implement regular review process.
 
Investigating arrow

Weekly Report

SASMS to provide weekly report detailing all investigating / needs immediate attention and resolved violations to appointed contacts.

Needs Immediate Attention
Notification email / call to school. These are immediate threats of harm / threat to life.
 
Helpline arrow

Helpline

SASMS team / POSH helpline available to provide further direction and assistance as needed.

Assisted monitoring testimonial Senso

Safeguarding

“So impressed with Senso.

We have been so impressed with the support that Senso and South West Grid for Learning have provided for us as part of the assisted monitoring programme.

Always ready to help and quick to find solutions we found them friendly and professional. The service has relieved many of the pressures the safeguarding team face on a daily basis and enabled us to be more productive in our work.”

Anna McDowell | Safeguarding Manager
Karen Bruce | Assistant Principal/DSL

Assisted monitoring programme testimonial Senso

Learn more about Assisted Monitoring

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